Terms of Service for Goobox

1. Acceptance of Terms

Welcome to Goobox, the official customer support and ticket management platform operated by Necxa Technology Ltd. By accessing or using Goobox, you agree to these Terms of Service. If you do not agree with these Terms, please do not use the service.

2. About Goobox

Goobox is the centralized customer support platform for Necxa Technology Ltd. and its applications. It enables businesses and users to manage customer support requests, email conversations, and support tickets through a secure dashboard.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and up-to-date information when registering or connecting your Google Account.

4. Google Account Integration

By connecting your Google Account, you authorize Goobox to access only the information required to provide customer support functionality, including reading customer emails and sending replies on your behalf. You may revoke access at any time through your Google Account Security settings.

5. Acceptable Use

• Use Goobox only for lawful purposes.
• Do not attempt to gain unauthorized access to our systems.
• Do not upload malware, viruses, or malicious content.
• Do not interfere with the availability or security of the service.
• Do not misuse Goobox to send spam or fraudulent communications.

6. Intellectual Property

Goobox, including its software, design, logos, branding, and related intellectual property, is owned by Necxa Technology Ltd. and protected by applicable intellectual property laws.

7. Privacy

Your use of Goobox is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your information.

8. Service Availability

While we strive to provide uninterrupted access to Goobox, we do not guarantee continuous availability. Maintenance, updates, or unforeseen technical issues may temporarily interrupt the service.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Necxa Technology Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use Goobox.

10. Modifications to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page together with the revised effective date. Continued use of Goobox constitutes acceptance of the updated Terms.

11. Suspension and Termination

We reserve the right to suspend or terminate access to Goobox if these Terms are violated or when necessary to protect the security, integrity, or reliability of the platform.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Uganda.